This is a sample pExchange/Return Form

Assalamualaikum Wr. Wb.,

Dear valued customer,

At Mushkk.pk, we deeply regret that our product did not meet your expectations. Your satisfaction is our highest priority, and we are dedicated to resolving your concerns. This form is here to ensure a seamless and efficient exchange or return process.

Our return policy reflects the principles of fairness and integrity. We are happy to accept returns for any perfume that does not meet your satisfaction, as long as the following conditions are met. Please allow 5-6 working days for us to process your request.

  • Return/Exchange Eligibility
  • All requests must be made within 7 days of purchase.
  • The perfume bottle should have at least 90% of the product remaining.

Important Information

  • This policy is strictly applicable to online purchases.
  • Charges may apply for missing or damaged components, such as cellophane, testers, or the box, if they differ from the original condition upon delivery.
  • A minimal fee will be charged if up to 10% of the perfume has been used. Unfortunately, returns or exchanges cannot be processed if more than 10% of the product has been consumed.

Applicable Charges

  • Cellophane: Rs. 20
  • Box: Rs. 100
  • Tester: Rs. 30
  • Perfume (less than 10% usage): Rs. 300

To ensure smooth processing, we kindly ask you to review and adhere to our return checklist. This will help ensure the returned product meets our policy requirements.

We truly value your trust in Mushkk.pk and appreciate your patience as we work to provide you with the best service possible. For any further queries or assistance, please feel free to reach out to our support team.

JazakAllahu Khair,
The Mushkk.pk Team